Frequently asked questions

From booking, my design process to pricing, everything you need to know is below.

Take a walkthrough my design process on my Cake Design page and find out about costs in my Price Guide.

If you still have a question, feel free to get in touch.

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From booking, my design process to pricing, everything you need to know is below.

Take a walkthrough my design process on my Cake Design page and find out about costs in my Price Guide.

If you still have a question, feel free to get in touch.

Booking

HOW DO I BOOK?

Get in touch via the form on my contact page and tell me as much as you can about your wedding and your cake idea. I’ll then be in touch to talk more about your wedding cake and invite you along to a wedding cake tasting and design session. From there, I’ll work on designing your cake and once you’re happy with it, I’ll take a deposit payment and get you booked in.

WHEN SHOULD I BOOK?

Please ensure that you enquire with enough time for the most crucial and fun parts of the process; a tasting session and for my bespoke design process. I usually ask for an absolute minimum of 4 week’s notice during busy periods. Use the contact form to get in touch and check my availability.

HOW DO I PAY FOR MY CAKE?

You can pay by debit or credit card via my online payment portal.

CAN I PAY IN INSTALMENTS?

Yes, you can. I usually take a deposit payment of 50% to secure the date and then the remaining 50% deposit 8 weeks before your wedding date.

DO YOU OFFER WEDDING CAKE TASTING SESSIONS?

Of course. Once we have worked out that we are a good fit, I’ll invite you along to a wedding cake tasting session and you can try a selection of my signature cake flavours. this will also be a chance for us to discuss the design of your wedding cake and start the process. 

HOW MUCH ARE YOUR WEDDING CAKE TASTING SESSIONS?

For an hour+ long wedding cake tasting session with your choice of four of my signature wedding cake flavours including design consultation and two initial sketches, the investment is £75. Once booked this is non-refundable.

DO I HAVE TO SIGN A CONTRACT ?

I ask that all my clients read and sign my terms and conditions to protect both of us.

WHAT IF I HAVE ALLERGIES?

My kitchen is nut free, however I am unable to make my large tiered cakes vegan, dairy or gluten free. I can provide separate smaller cutting cakes, and we can discuss options at our tasting and design session.

Design Process

HOW DOES THE CAKE DESIGN PROCESS WORK?

Pop over to my cake design page to find out.

HOW MANY DESIGN SKETCHES WILL YOU CREATE FOR MY INITIAL CAKE IDEA?

I’ll create up to two initial wedding cake designs and then develop one of those into your final design.

WHAT IF I WANT TO CHANGE THE DESIGN LATER ON?

Once confirmed you can change details of your wedding cake. These will be subject to a fee depending on the detail change and ingredients and equipment involved. I ask that all changes be confirmed no alter that 8 weeks before your wedding date.

CAN YOU COPY A CAKE FROM AN IMAGE OFF THE INTERNET?

I won’t copy other wedding cake maker’s cakes. All the cakes I make are bespoke and designed specifically for you as a couple and your wedding day. I have written a blog post all about why I won’t copy other cake maker’s cakes. You can read it here.

HOW BIG WILL MY WEDDING CAKE BE?

As all the cakes I make are bespoke, sizes of my cakes vary. This will depend on how many portions you’d like to have to serve your guests and also how tall you’d like your cake to be. I always recommend tall cakes rather than wide ones as this lends itself to my cake style.

CAN I HAVE MORE THAN ONE CAKE FLAVOUR?

Of course! I like to encourage my couples to have a couple of wedding cake flavours for their guests to choose from. You can have more than this if you want.

Pricing, delivery and set up

HOW MUCH WILL MY WEDDING CAKE COST?

This depends on so many variables. You can find out more on my pricing page here or read this blog post.

DO YOU DELIVER?

Yes, I recommend delivery rather than collection by a friend or relative to save you any worry or stress on your wedding day.

HOW MUCH DOES DELIVERY COST?

Delivery and set up costs are calculated depending on mileage, delivery time and estimated set up time on the day of your wedding. You can find out more about estimated delivery costs on my pricing page.

DO YOU PROVIDE WEDDING CAKE STANDS?

Yes, I provide wedding cake stands as part of my wedding cake packages. You can find out more about these here.

DO YOU PROVIDE WEDDING CAKE KNIVES?

I don’t provide wedding cake cutting knives as standard, so please confirm there will be one available with your venue, caterer or planner. I can provide wedding cake knives as an extra on request.

DO YOU PROVIDE WEDDING CAKE TABLES AND LINEN?

I don’t provide wedding cake tables and linen as this is usually part of the service provided by the venue, caterer or decorator. I can provide wedding cake tables, linen and table coverings as well as props and extra decorations as part of my wedding cake styling service. You can find out more about this here.

CAN YOU WORK TOGETHER WITH MY FLORIST/DECORATOR TO SET UP MY WEDDING CAKE?

I will always coordinate with planners, decorators or florists before the day of your wedding to arrange logistics. I have worked with a number of other suppliers in the past to ensure the seamless set up of wedding cakes with flowers and other decorations.

HAVE YOU EVER HAD ANY CAKE DELIVERY NIGHTMARES?

Thanks for asking! These TV shows have so much to answer for! No, I haven’t. The nature of the cakes I make using chocolate ganache and fondant means that they’re quite heat resistant. That alongside my cake stacking skills mean nightmares don’t happen.

Katie Lake Volcof Cake Designer

ABOUT ME

Top 5 wedding cake flavours

CAKE FLAVOUR MENU

Malarkey Cakes wedding cake tasting and design session

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